Contact Us

If you need assistance related to our Into Bet coverage on intbetcas.com - including questions about the Into Bet brand, clarification of the information we publish, feedback on your experience, or help understanding how to raise a complaint - you can reach our independent information team through the contact form below. Please provide your name, a valid email address or messenger contact, and a clear description of your request (for example, issues with deposits or withdrawals at Into Bet via intbetcas.com, concerns about bonus terms, responsible gambling queries, or corrections to our content), and we will either respond directly or, where appropriate, signpost you to the official Into Bet channels such as support@intbetcas.com, on-site live chat or public social media accounts.

We aim to acknowledge all enquiries within one business day. For urgent account-specific issues with Into Bet (for example, access problems, pending withdrawals or self-exclusion requests), you should first contact the casino's own 24/7 live chat via intbetcas.com or email support@intbetcas.com, and then use this form to share a summary and any unresolved concerns. Into Bet and intbetcas.com operate as information and comparison services only: we are not Mier B.V., Hitz Gaming OÜ or any other operator entity, we do not process payments, and we cannot make decisions on your account. Our 2025 research indicates that Into Bet primarily operates offshore under Curaçao Interactive Licensing N.V. (C.I.L.) Master Licence #5536/JAZ held by Mier B.V.; some sources also associate the brand with Estonian company Hitz Gaming OÜ under licences HKT000062 and HKL000371, so please include any licence numbers, jurisdictions, sister sites (such as Winnerz or Wisho) and URLs involved in your case so we can better understand your situation. Into Bet does not hold a UK Gambling Commission (UKGC) licence, meaning UK players are not covered by UKGC dispute resolution, GamStop, or the same level of regulatory protection that applies to UK-licensed operators, and gambling-related debts to offshore operators may not be enforceable in UK courts. If a dispute remains unresolved after you have contacted support@intbetcas.com, you may attempt escalation to the Curaçao master licence holder (C.I.L.) identified for licence #5536/JAZ, although reported intervention rates - particularly for disputes below €10,000 - are limited and no UK-style Alternative Dispute Resolution is guaranteed. Some UK internet providers restrict access to intbetcas.com; you are solely responsible for ensuring that any method you use to access gambling services complies with local law and the operator's terms, and nothing here should be taken as encouragement to bypass such restrictions. UK residents experiencing gambling-related harm should seek help from independent support services (for example, GamCare or the National Gambling Helpline), noting that Into Bet is not part of the GamStop self-exclusion scheme. By submitting this form, you consent to us using the contact details and information you provide solely to review and respond to your enquiry in line with our privacy practices; please do not include passwords, full payment-card numbers or similarly sensitive personal data in your message. The contact and regulatory information on this page reflects independent analysis carried out in February 2025 and last reviewed in November 2025, and is provided for general information only and not as legal advice.